Booking a Companion Visit
Send a trusted companion with your parent for bank work, a hospital trip, shopping or an outing.
Open the Booking tab
Tap Booking in the bar at the bottom, then Companion under Book a visit.
Choose the parent
Under Who is this for?, tap the parent the companion is going with.
Say what needs doing
Under What needs to be done?, pick one: Outings, Bank Work, Hospital Trip, Shopping / Groceries, Railway / Bus Drop, Medicine Pickup.
Add any instructions in the box, for example which branch of the bank or which doctor to see.
Pick a time
Choose a day and a 2-hour slot. Companion visits need at least 12 hours' notice, so the earliest slots you see are 12 hours away.
Booking confirmed
You see Booking confirmed with the details and a booking ID. Tap Done. The visit shows under Upcoming on the Booking tab.
Rules and limits
- A companion visit is booked for up to 2 hours.
- If it runs more than 5 minutes past 2 hours, the extra time is charged for each 30 minutes or part of it: ₹159 in Bangalore, ₹119 in Lucknow and Nagpur. You can pay it in the app after the visit, online or with PeakAge Coins (2 coins for each rupee).
- Cancel up to 1 hour before the visit.
- In an urgent situation, a companion can be sent quickly. Message your coordinator on WhatsApp.
Related guides
On the Day of a Visit
Follow a visit live, share your visit PIN at the door, and rate the visit afterwards.
Cancelling or Moving a Visit
Cancel a booked visit from the Booking tab, and what to do when you need a different time.
Plans and PeakAge Coins
What the Care Plan and the Companion Plan include, how PeakAge Coins work, and booking without a plan.
Talk to the PeakAge team
WhatsApp, call or email. In a medical emergency, call 108 or 112 first.